Terms of service
Welcome to Wewok Sport (“Company”, “we”, “our”, “us”).
We own and operate the website www.wewoksport.com .
By accessing or using our Platform, you agree to be bound by these Terms & Conditions.
These Terms constitute a legally binding agreement under the Information Technology Act, 2000 and the Indian Contract Act, 1872.
v Eligibility
- You must be 18 years or older to use or access the Platform.
- If you are a minor (below 18), you may use the Website only under the supervision of a parent/guardian.
v Products
· Wewok Sport offers activewear, sportswear, trackpants, T-shirts, polos, shorts,apparel products
· All product images shown on the website are for illustration purposes only.
· Actual colours may slightly vary due to lighting/camera/screens.
· Product specifications mentioned are approximate and may vary slightly batch-to-batch because of fabric or manufacturing upgrades.
v Pricing & Payment
· All prices listed on the Platform are inclusive of taxes as mentioned.
· We reserve the right to change prices at any time without prior notice.
· Available payment modes may include:
o UPI
o Debit/Credit Cards
o Net Banking
o Wallets
o Cash on Delivery (COD) – only in applicable pincodes
· In case a payment fails and amount is deducted, refund will be processed by the payment gateway within 5–7 working days.
v Order Acceptance & Cancellation
· Your order is confirmed only after we accept it.
· We may cancel or reject an order due to:
o stock unavailability
o incorrect pricing
o invalid address
o suspected fraudulent activity
· Customers can cancel orders before dispatch only.
· Once shipped, cancellation is not possible.
v Shipping & Delivery
· Orders are shipped through trusted courier partners (Delhivery,E-Kart and others)
· Delivery time varies by pincode: 2–7 working days (approx).
· Delays can occur because of:
o weather
o logistics issues
o government restrictions
· We are not liable for delays caused by courier partners.
v Return, Exchange & Refund Policy
· Returns/Exchanges accepted within 7 days of delivery for size issues or manufacturing defects.
· Product must be:
o unused
o unwashed
o without damage
o with original tag & packaging
· Innerwear, masks, socks, and discounted items cannot be returned.
· Refund will be initiated after QC of returned product.
· Refund modes:
o Original payment method
· COD refund will be issued to bank/UPI only.
v License & Website Access
· You are granted a limited, non-transferable license to access and make personal use of the Website.
· You must not:
o Copy or misuse website content
o Use website for any fraudulent activity
o Extract product photos or brand assets without permission
v Intellectual Property
· All logos, brand names (WEWOK®), product images, banners, designs, graphics, and website content are property of Wewok Sport.
· Unauthorized usage will lead to legal action under applicable IP laws.
v User Information
· By using the Platform, you agree to provide accurate personal information.
· Your contact details may be used for:
o order updates
o customer support
o promotional communication (SMS/Email/WhatsApp)
· We never sell or rent your information to third parties.
v Limitation of Liability
We are not liable for:
· indirect or incidental damages
· courier delays
· incorrect addresses given by customer
· colour variation caused by screen/display differences
· third-party service issues (payment gateways/couriers)
Maximum liability shall not exceed the order value.
v You agree NOT to:
- misuse website for illegal purposes
- upload harmful/obscene content
- attempt unauthorized access
- copy our product photos or content
- use bots or scripts to disrupt website
v Governing Law
· These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India."
v Contact Information
For queries, support, or complaints:
Wewok Sport (Sumiro Trends)
Surat, Gujarat – India
Email: support@wewoksport.com
Phone: +91 9998599043
